CUSTOMER SUPPORT
Need help with an order?
Questions about purchases, downloads or digital products.
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GET IN TOUCH
We'd love to hear from you.
Have a question about a digital product, need help with an order, or simply want to get in touch? Send us a message and we'll be happy to help.
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Tell us what you need help with. Please provide enough information so that we can understand your enquiry clearly.
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Product Support
Questions about digital products and downloads.
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Order Assistance
Help with purchases and order access.
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General Questions
Suggestions, feedback and other enquiries.
Order-related enquiry?
Keep your order number available so we can identify your purchase more quickly.
CONTACT FORM
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FAQ
Before you contact us
You may find the answer you're looking for here.
After a successful purchase, access to your digital download is provided through the configured EDD purchase and download system.
Contact us with your order details and explain the issue. Your order number can help us identify the purchase faster.
Yes. Select “Product Question” in the contact form and tell us what you would like to know.
Please review the Refund Policy and contact us with your order information if you need additional assistance.
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